`Next time dealing with U K Custom, ask for proper paperwork, please, and don't leave them alone until you have it. `

Thankfully, i don`t have to deal with them! i`m only a private seller who doesn`t ship abroad and because of the silly import duties etc, i no longer buy from the states either, which is a shame.

My advice given the issues you are talking about, is to do the same and not ship outside the states and given the population of the u.s is something like 350 million, your not short of customers 🙂