Inspired by comments on another thread, I thought this might be a bit of fun, and nostalgia, in the run up to Xmas 🙂
So, to kick it off:
Tyrannosaurus Rex (before they abbreviated to T-Rex), 1969, Guildford Civic Hall.
Tickets were 10s (50p) but they over sold, and ran out of space, so had to sit me, and around 40/50 others, on chairs along the back of the stage! Magic 🙂
Over promise, then under deliver = negative buyer experience, INR cases, unhappy buyers and sellers.
Under promise, then over deliver = Positive buyer experience, joy and happiness all round.
If only eBay could get their heads round this basic concept, this would be a happier place for all.
