Fleetwood Mac were, IMHO, one of the greatest bands ever... and I'm old enough to remember when they were formed, with Peter Green. Christine was a superb songwriter, and her voice was sublime. Going to be sadly missed 😪
Over promise, then under deliver = negative buyer experience, INR cases, unhappy buyers and sellers.
Under promise, then over deliver = Positive buyer experience, joy and happiness all round.
If only eBay could get their heads round this basic concept, this would be a happier place for all.
