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24-11-2022 11:56 AM
There is a fundamental problem with these messages. They ask you to " take a look at your personal info to confirm that it's still correct. " I went to my account details, not via the link but by logging in properly. There is no button or any other means whereby you can confirm that your current details are correct. I even tried changing a detail, then changing it back again and saving, but that still does not stop the email messages coming saying I haven't changed my details for a year. If ebay want us to confirm our details every year they should add a button in the personal info section whereby you can confirm that your details are still correct. "No Change" is going to be by far the most common answer. Very few people change their address or phone number every year.
| It's been more than a year since you last updated your personal info. |
| Keeping your personal information up to date can help better protect your account. |
| Sounds like a good idea? All you have to do is go to eBay and take a look at your personal info to confirm that it's still correct. If you updated your personal info recently, please ignore this reminder. |