Fellow members may be interested in my recent experience with so called eBay help lines.  A week age I switched on the computer to find I had a seven day suspension. A magazine I had been listing for years in the men's magazine listings. Not a nudy m,ag but a pin-up mag from the 1950's. Checking my current listing which had other similar magazines listed the magazine had not been uploaded to them. Neither was it a scheduled item. I eventually realised that the magazine had been listed and sold nearly six weeks previously!. A phone call to sort this out proved frustrating and useless as the operative very obviously had no idea what was going on. I won't say where this operative was other than to say it was not Europe or  the U.S. .I phoned back later in the day and got through to a Dublin operative. These folk are endlessly friendly and understanding and more importantly helpful. We spoke for nearly 30 minutes and I was promised a call back. My operative had no idea why the suspension had been imposed. By the following morning I had a message from eBay removing the suspension and a few minutes later a phone call from the Dublin operative who seemed as pleased as I was about the result. Still had no real idea why the suspension had been imposed in the first place!. Possibly a system error?. I don't think so!.  This morning, on switching on I was confronted by another seven day suspension and for an identical situation!. Another perfectly innocent pin-up magazine [no nudity] and also for a listing sold nearly six weeks ago. A phone call to an operative [not local] proved fruitless. Just the same rubbish repeated time and time again and no help whatsoever.  Could not even comprehend that this was a repeat of the same problem where eBay had already admitted fault seven days earlier. I shall have a further attempt to contact a local operative who will immediately see how ridiculous this whole thing is and actually be able to resolve the issue. I must ask myself why this set of circumstances has repeated. Is it a random occurence, very unlikely, or am I being deliberately targeted. I have been on eBay for some 18 years. At the moment I'm doubting whether I shall hang around to hit  19 years!. Why do eBay employ operatives who patently cannot help on anything but the most basic problems and seemingly have a list of prepared answers on an idiot board. The final insult after getting nowhere speaking to a person of very limited ability and going round in endless circles is to be wished "have a nice day". You've got to be joking!.

firebirdlondon