I don't know where else to post this or whom to contact, so if anybody can advice, thank you:

I almost lost my eBay account today because of the poor service from the help centre.

A criminal tried for the 5th time in 2weeks to hack my  account. The person somehow contacted eBay on an online chat, help line (don't know how, because I could not find such a service), convinced them he/she lost their phone and all their email accounts were hacked. So asked eBay to send a reset password to an un-verified email account. eBay did so and the criminal took over my account.

When I received the chat transcript, send to MY registered email address, I phoned eBay, and they informed that my account is scheduled to be deleted!!! Why would a criminal steal your account only to have it deleted??

I had "two factor authentication" enabled, and it helped nothing.

Good bye eBay, I can live without you!!!!!