Hang on - how do you make out that it's the delivery men being messed about? Deliveries are normally made from about 8:30am to about 6:00pm - why would a delivery man be messed about if he makes a phone call at 06:40am? As I said - even if a company had pre-arranged for something like a cooker to be delivered at that time in the morning, I would have refused it. How is that messing a delivery driver around?

Furthermore, if the delivery driver is working for those hours, then those are the hours he is being paid for, so no complaint there, I think. Some people may like that delivery time, others of us would not, most especially if it is not expected, which is the point of this thread, I think.