What was the point of that? It's an advert for a report for which they're asking £625. It looks more like something to encourage investment in car rental/leasing.

On the face of it, looking at the available part, there's no reference to how that supposed information was obtained and how many people were "surveyed" to produce those figures.

As to the links about the DVLA website crashing, that's the "faullt" of the DVLA rushing things before adequate information was released in good time for people to cotton on to the new system and also not having sufficient capacity and anticipating high demand when something new is announced. None of that doesn't mean it isn't a good idea in the long term.