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@hermanhouse wrote:

A short while ago, I read in "community" that internet explorer wasn't compatible with eBay.  Advice was to change browser so I downloaded Mozilla Firefox and wrote a response advising that computer (laptop) was now faster. All too soon computer became slow again, long time to start, froze etc.  I alternated between Mozilla and Internet Explorer.    Yesterday, I looked at Microsoft help (can't remember how I got there), clicked on a few highlighted areas and Windows advised that two programmes were trying to open when using Start.  One being CCcleaner which I've still got on system.  Windows said they'd fixed it and, fingers' crossed, I seem to be faster.  Mozilla Firefox keeps sending download instructions, despite me still having it and I think I may delete it altogether and stick with Internet Explorer.  Hope this helps. J

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Take out Firefox and put on Google Crome and see if this helps....It did for me..and its FREE.