It baffles me that a company like ebay can come along with a "defect" system which benefits nobody.  Sellers cant appeal to get them removed unless a neg is attached in most cases - The buyer can leave a poor DSr with no justification, which you would think would benefit the seller so they can improve descriptions/pics etc, buyers just use "general" to ask for refunds, returns and missing items rather than the correct question so they can "skirt" round the tracking of regular scammers.....There arent even any product reviews to draw in buyers - guess where I and many others go to read reviews on products? Ebay is swamped with cheap tat mostly from overseas sellers and the filter searching doesnt work to filter out these sellers - its just incoherant and out of date - competitors platforms are keeping up with changes and giving buyers information, suggestions and reviews and list all the same products together rather than under search keywords... As a seller and buyer on competitors sites all transactions have run smoothly without intervention....why do Ebay over complicate it all offering buyer guarantees which are, as mentioned, already inplace as a consumer.