Thank you Al.

Unless you have been so unlucky to have to rely on benefits, some of you have really no idea what is going on.

It's disgusting. We have been there and not because of incompetence or stupidity. The whole benefit system is a mess.

There is no communication, forms and personal data go missing all the time, enormous delays in receiving any money, totally incompetent people working at the housing benefit and job centres. They can't read properly most of the time, nor listen when you phone them.  It's a nightmare. If people think it's easy to get benefits, they should try it for a while and once you manage to get some, try to live on it.

Walk a mile in someone else's shoes before you judge people.