Reasons for retracting a bid

There are only 3 reasons for retracting a bid and every bid on eBay is binding, unless the:

• Item is listed in a category under the Non-binding bid policy

• Transaction is prohibited by law or by eBay's User Agreement

If you want to withdraw your bid for any other reason (eg a family member placed the bid using your account or you simply changed your mind), you'll need to contact the seller to explain what happened. The seller will decide whether to cancel your bid.

If your bid isn't cancelled and you subsequently win the item but don't pay for it, the seller may file an unpaid item case against you.

If you need to cancel a bid quickly because it was placed by someone else using your password without authorisation, choose 'Entered wrong amount' as your retraction reason and then contact us about the account theft so that we can investigate.