Hi Carol.

You may have hit the nail on the head when you said about checking foramic. There is a mic set upnext to the camera at the top o the screen but it doesn'tapperto be working. I'll try with abluetooth headset and see if that'sany better.

As for the problem being at Betty's end ........ bit doubtfull because she is in contact with other friends all the time with no problems.

Ta very much.

Steve