Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
I have just sold an item and the buyer collected it today, I do not own a smart phone to scan the code, but the buyer did give me the code to enter manually, but nowhere can i find where to enter the code.?I have a lot of valuables to sell but i am f...
Hi fellow eBay sellers, I'm reaching out in hopes of some guidance related to a late delivery defect on my account. Recently, I received a defect for late delivery, which I'm actively appealing. Summary of my situation in brief:- Item was shipped wit...
I sent an item through the GSP and it has arrived damaged. The buyer opened a case for a return or refund. Ebay put my funds on hold until its returned or a refund given. I decided to refund as photo's clearly show damage but I have now been made awa...
Hello. What do I do if a buyer doesn't buy an item they've won. Zero feedback makes me think I won't be getting paid. Will I be charged? Is there any way of stopping this? Thanks
I started selling on ebay and Vinted a week ago, and as of today, I've sold 9 items in total across both sites. My first week of selling was absolutely great, I made just over £100 in a week which way exceeded my expectations. I sold 8 items, 2 on eb...
Most-loved: account is unlikely to be arbitrarily terminatedMost-loathed: too many business operations masquerading as private sellers, and eBay doesn't do much about it
Hi all Sold an item, sent it with full tracking and some time later, the buyer opened a not received case. I provided the tracking details and advised I would ask Evri what the issue was and try and come back as soon as possible. Buyer escalated the ...
Hi everyone! I've just discovered this afternoon that the bank account linked for payments on my ebay account is actually not mine. It's a NatWest account and I've never ever banked with them.I was on the phone with the fraud team all afternoon, they...
I sold an item, buyer claimed they didn't receive it and opened a case. The tracking showed it was delivered, the buyer in their messages called me stupid and said they were going to leave negative feedback. Eventually I won the case but the buyer le...
Ebay is now putting a courier postage fee on my sales undercutting Post office fees which is the only method I use, I can't see how to delete these other couriers ?
Does anybody have any experience with eBay refunding a INR even when there is valid tracking?The courier in this case is APC and their tracking website provides pinpoint tracking with a photo and GPS co-ordinates. The APC website confirms the deliver...
Hi. I'm getting charged 20% vat on my sellers fees per sale. But then I pay 7.5% again when I submit my vat returns. Is this correct? I use link my books and xero software so they say this is correct amounts. I am on flat rate scheme so they said I h...
I've had a request for compliance documents for a High Street brand product I am reselling The system does not give me the option to question I have one option, supply documents Any experience/tips any one? I would prefer not to waste hours in Custom...
I have a question about returns. It is a swimsuit, which means it is a hygienic matter. The size on the label was correct as stated by the manufacturer. The sale was to the USA and the customer wants to return it because "It doesn't fit". What is the...
I am trying to list an item in the Handmade Crafts item and it is not giving me the option to add photos, only a video. I don't want to add a video. Anyone else come across this issue?
