Your February 2024 Seller Update
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Activity in Selling
Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers
Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers that may have been trading for decades and have a spotless reputation.I have recently had my 100% feedback score spoiled by a buyer with a feedback score of 4...
Returns
Dishonest buyers can get a return if they claim not as described even when eBay have closed a case previously for late delivery from same person ebay cs helped the buyer get his return and that's for private sellers also.so there's a loop hole for a...
What happens when I person refuses to accept an item with Royal Mail.
What happens when I person refuses to accept an signed for item with Royal Mail. Message on tracking is return to sender.
80% off FVF this weekend...
Check your emails because there was no alert again...
BEWARE OF HUGE INCREASE BY ROYAL MAIL
I have just discovered that out of the blue Royal Mail have reduced compensation for 'Signed For' from £50 to £20 (the same cover you get for a non signed for item.Using a parcel under 2kg as an example with a value of £30 this would normally have co...
Resolved! Buyer going straight in with a "I'm giving you a negative review" - your thoughts please?
Hiya, I had recently sold a book to a seller. They didn't agree with my book category being "very good" and said it's "very bad". Their first message to me was to let me know they are going to give me a negative review, with no requests for a refund ...
Sales............stop start, stop start................?
I just don't understand how eratic sales are thase last few months, it goes from an ok day to dead, where in the past it was generally predictable on a weekly basis, ie weekend, Monday anmd Tuesday busy, then getting quieter the rest of the week, the...
Resolved! Sale cancellation and negative feedback?
If you cancel someone's sale can they still leave you negative feedback? Thanks.
I need some advice concerning an INAD chargeback
A customer messaged me stating the item I supplied him was not in the described new condition. I offered an exchange. He then requested that I send him a replacement first and then once he has it, he will return the other one. He then told me within ...
How many sellers are closing their shops or running down their account in 2024?
We have been a seller on here over a couple of our accounts for many years now. Over this time we have seen a reduction in sales from a max of £13k pcm to £60 pcm. We have been through mass seller culls, more and more control over the seller/buyer re...
Buyer says they have not had item delivered. Tracking says otherwise.
A seller messaged me a day after the item I sold them was delivered asking when they could expect the item. I pointed them to the tracking, which showed it had been scanned and a picture taken at their door as proof of receipt. After a bit of due dil...
eBays new "most relevant first" feedback default
Hi, does anyone else think eBays new default view for feedback is entirely unfair and flawed. I had a customer purchase an item back in august last year on my main account and wrote a long paragraph in neutral feedback format claiming they did not be...
Resolved! Postage - Royal Mail
I've recently sold some small items that fit into a very small padded envelope. When sending through Royal Mail, they charge this as a Large letter. The dimensions of the envelope are well within a small letter size and so is the weight. What's the b...
Resolved! A Question about business sellers & Phone numbers
is it required by UK law for business sellers to have their phone numbers public on the about section thank you
ebay private seller account suspended!
My account was recently suspended because i could not provide receipts for a few items i sold that were purchased by my ex partner and 3 items from 1980.These were 3 old dvds and 3 old tapes all sold for about five pound each.Many people have told me...
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