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Your February 2024 Seller Update

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What do new HMRC rules mean for selling on eBay?

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Seller never posted and is swearing at me

Hi, seller messaged me after I won a bid saying don't be alarmed but I have the same top I'm listing. Then said she will post the next working day. 12 days later no item . I messaged her, she said she's been busy and will send out tomorrow and refund...

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  • 522 Views
  • 17 replies
  • 0 kudos

Resolved! I was sent the wrong escooter seat

So I ordered an e-scooter seat and was sent the wrong one not only that the post that fix to my scooter didn't match the pics and there is only 1 e-scooter seat type as he only had this one, and now he claims if I try refund he's only going to refund...

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  • 64 Views
  • 4 replies
  • 0 kudos

Resolved! Charged £150 for shipping for an iPad

Recently, I made an offer for a used iPad for £150 and was charged £300 by the seller, including £150 for shipping. Because it was an offer, I got debited immediately the full amount. I am pretty sure that the auction did not have £150 for shipping, ...

Resolved! Ebay 'Feed' history!

Does anyone know how to remove one's Ebay 'feed' history please?

User avatar by • Contributor
  • 212 Views
  • 14 replies
  • 0 kudos

What UK Import Tax Etc Will I Pay From Japan??

I've seen a watch I want to buy which is loacted in Japan. I'm happy with the seller etc, however, the import duty, tax etc has me confused.I've had different answers when looking around, so thought I'd ask if anyone here has been through it recently...

User avatar by • Contributor
  • 2914 Views
  • 5 replies
  • 0 kudos

Unsolicited offers received from sellers

How can I stop unsolicited offers being received? Ebay are using my site browsing history or selling listing to inform sellers of 'interest' and then send me offers I don't want. Unlike offers which I might initiate myself, these automated offers are...

User avatar by • Contributor
  • 215 Views
  • 10 replies
  • 0 kudos

Buying From China

I ordered from this supplier in China a Large Microwave Kiln as per their description. Many weeks later I received a Small Microwave Kiln. As Ebay advise I contacted the supplier to resolve. They stated they would 'resend' a delivery. Accepting this ...

It’s now ok to list used item as new?!?!

Today I reported a listing for an item which has 'new' in the title and specifics but seller has put that it's been worn once in the description. I asked the seller for clarification and was told they'd only worn it twice. Seller is not going to chan...

Faulty games console 7 weeks after purchase - help!

Hi, I'm hoping someone can offer some guidance. Bought a second-hand Nintendo Switch for my daughter in mid-March. Last week it suddenly stopped working. Won't even turn on now. Tried lots of tutorial videos but nothing. Question is: will ebay step i...

Resolved! Bid increments

I thought I understood bid increments but this one has me puzzled. Item number 364858290651Another bidder bid £37 a couple of mins out. I then bid £37.64 with 10 secs to go and I won. I'm not complaining but don't understand why I won as my bid didn'...

User avatar by • Contributor
  • 144 Views
  • 3 replies
  • 0 kudos

Auto paid removal

How to remove or disable the option of autopaid on offers you made for a seller ... it's absolutely an the worse option in all ebay .... I am thinking seriously stop making offers if these option still active .... please how can I disable it or remov...

Scam Seller

Hi All I bought a roll of sticky labels for around £10. Waited for the delivery and got a random small tiny empty bottle similar to a ecig flavour. I need the item quickly so bought another from another seller and got the same small bottle delivered ...

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