UK eBay Community

Problems with searching

Hello, I wonder if any body can help. I cannot use any search facilities in my ebay shop. If I click on categories nothing happens if I try to do a search in the shop nothing happens. It was working fine up until a couple of days ago then stopped. It...

Buyer asked for a refund for item not as described, I closed it, and now I'm facing PayPal dispute

Buyer bought a standalone VR headset. This means it can be used without a computer. It can connect to the computer and display the images from the computer through the VR headset by either plugging in a USB cable or stream the video wirelessly. The b...

Item not received message from buyer then zero response

Hi, buyer told me item not received as tracking picture is not their house. Tracking seems bit messy. 1. Delivery was attempted no answer 2. They will redeliver next day 3. Manage redelivery 4. Error on tracking number.What to do?I have replied 6 tim...

Resolved! Goodnight everyone.

Goodnight to all.

Resolved! One Word....

'Sausages'. Do carry on.:-)

Resolved! Why is ebay so hard to sell on now

I remember when i first started on my first account back in 2005, it was so easy to sell things, it didn't really matter what it was, you could post it on auction and it would sell within a week or two maximum and you'd get quite a few bidders and a ...

Resolved! Gifs, pics and graphics

Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!

Revamping of the eBay Categories

To all Ebayers and the Ebay management.Why has the format of categories been changed yet again ? Why mess up a perfectly good format.It's not so user friendly.I am put off such revamps.For instance , in the Classic cars section, the listings of makes...

Resolved! How to unlink my old lost Nectar card and link my new one?

I have a new Nectar card that replaced my old one and would like to unlink my old card from eBay and link my new card. Visiting this page:https://www.ebay.co.uk/nectar/homeproduces a page with a red banner across the top with the message: "Your Necta...

What UK Import Tax Etc Will I Pay From Japan??

I've seen a watch I want to buy which is loacted in Japan. I'm happy with the seller etc, however, the import duty, tax etc has me confused.I've had different answers when looking around, so thought I'd ask if anyone here has been through it recently...

Promote listing fees charged

Hello all, I have been charged a fee for promote listing ad but I never clicked on the button to use this service. I have been told by customer services that they are unable to refund it as I did use it. This is not correct. Has anyone else been char...

Buyer says they have not had item delivered. Tracking says otherwise.

A seller messaged me a day after the item I sold them was delivered asking when they could expect the item. I pointed them to the tracking, which showed it had been scanned and a picture taken at their door as proof of receipt. After a bit of due dil...

Parcel shop drop off sizes for Yodel issue

I've just dropped off some parcels at my Morrisons local and they have been told by their Yodel collection driver that they can't accept large parcels any moreI asked her to explain how big a larger parcel was and she said that one that was like a la...

Buyer has paid royal mail £5 because I didn't pay correct postage - but I'm 100% sure I did . . . .

Hi Pretty much as the subject really. I got a message from the buyer saying he has had to pay Royal Mail £5 to get the package delivered. They claim I did not pay the correct postage but I'm as sure as I can be that I did pay correctly. Now the buyer...

Your eBay account is blocked from listing on eBay.de

HelloSorry for my bad EnglishI received this email from ebay:''We work closely with the German tax authority to ensure our sellers comply with their VAT obligations. Your data, including your VAT ID, does not match with what the German tax authoritie...

Nectar account probles

Hi. I have recently noticed my nectar account is 'temporarily disabled' with eBay. Reading through previous posts on here, this seems a common issue. How do I rectify this please. Thanks

ebay doesn’t work

hello, I cant pay, even buy it now. Can’t upload any but main picture. Can’t chat to bot. This started about two weeks ago. It’s only eBay that doesn’t work for me. Any ideas? Been trying to buy a couple of different things from different people for ...

Resolved! Postage - Royal Mail

I've recently sold some small items that fit into a very small padded envelope. When sending through Royal Mail, they charge this as a Large letter. The dimensions of the envelope are well within a small letter size and so is the weight. What's the b...

Buyers Who Give High Amount Of Negative Feedback

I received my first negative feedback in a long time today. It doesn't bother me too much and I don't see the need for removal. However I did look at the feedback that the buyer gives other sellers. They give a large amount of negative feedback which...

Resolved! Item is defective but it is not

Hi A relative sold an item which a buyer is claiming is defective and they want to return/refund it. The item is not defective as my relative tested it fully and they pointed out what the issue could be (based on what the buyer wrote about it being d...

ALL NEW Competition Thread...Last Post WINS ;-)

Well..... it couldnt be lost forever could it ! So its back... all singing, all dancing... no farting allowed... May the dirtiest player win I am first... I WILL BE LAST

eBays new "most relevant first" feedback default

Hi, does anyone else think eBays new default view for feedback is entirely unfair and flawed. I had a customer purchase an item back in august last year on my main account and wrote a long paragraph in neutral feedback format claiming they did not be...

Victim of Ebay scam - Help

The buyer asked to pay in cash on collection as they wanted to inspect the item I agreed,Buyer cancelled a payment which was refundedBuyer withdrew from sale now ebay wants me to refund a buyer for money that I never recieved for a sale that never to...

ebay platform error prevents marking an item dispatched or showing feedback received

I sold an item that was collected in person on ebay.Using a PC and browser. Fees have been deducted for it. The item will not update and the ebay platform returns a number or errors when the browser is in developer mode - a GET operation and several ...

Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers

Why do eBay concentrate on pandering to buyers, however unreasonable they are, over sellers that may have been trading for decades and have a spotless reputation.I have recently had my 100% feedback score spoiled by a buyer with a feedback score of 4...

Seller never posted and is swearing at me

Hi, seller messaged me after I won a bid saying don't be alarmed but I have the same top I'm listing. Then said she will post the next working day. 12 days later no item . I messaged her, she said she's been busy and will send out tomorrow and refund...

Why is '£12.00 International Postage' appearing at the top of my listing when it's inland Only?

Hello Folks,I've just re-listed an item (big heavy old thing- an old test set- that weighs 13kg) at that weight, and the worth of the item, it is really not worth posting abroad. So I have 'unticked' all International postage options (ebay's own Glob...

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