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28-05-2025 4:23 PM
@valueaddedresource wrote:
I know this has already been asked in another thread about the new Promoted Listings changes with Dave tagged, but wanted to put it here as well so it doesn't get lost in that much longer thread.
Can you clarify how the new attribution model will work for multi-quantity listings?
If a seller has an item with qty 10 and 1 person clicks on the ad for that item and buys, then 9 other people find it organically and also buy within 30 days - (assuming the item is still enrolled in an Promoted Listings General campaign at time of sale) will the seller be charged the ad fee on all 10 of those sales based on that 1 click?
I asked the Ads team for clarification on this one. I'll come back to you (on purpose this this time 😂) on the other thread once I hear back from them.
Thanks,
Dave
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29-05-2025 9:48 AM
@ruby*ryan wrote:
Good afternoon.
Regarding Simple Delivery and buyer feedback - will the buyer be able to rate postage cost when they leave feedback? If so, why, as this is beyond the seller's control.
A couple of days ago a buyer bought 4 of my items, all with SD. eBay did combine the postage, but still charged a total of £5.21. I would have charged around £3.50, as the items could be sent via RM Tracked48, small parcel up to 2kg for £3.45. I will be very annoyed if I am the one to get a low rating for the postage cost.
Hi ruby*ryan, thanks for your patience on this.
Just wanted to confirm here very quickly that like we said yesterday, buyer will have the option to rate shipping when leaving feedback as the feedback flow hasn't changed. However, when a transaction is part of Simple Delivery, the shipping rate part of the feedback will not impact your account in any way (negative or positive).
Thank you,
Marco
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