I recently had an eBay request to update my personal information by using photo ID.

mabra9210
Member

‎10-05-2026 5:59 AM

I recently had a request from eBay to update my personal information by using photo ID. This I have done, however how do you know that it has been verified, approved and that all is well? It is very frustrating to deal with automated 'assistants'. 

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tressygirl
Pro Mentor

‎10-05-2026 6:29 AM

Verification usually takes sometimes 5 days sometimes more,  if further verifications are required.

 

Don't think much happens over a weekend , see if another few business days this coming week, holds results .

 

@mabra9210 

0 Helpful

marco@ebay
Community Team
Community Team

‎12-05-2026 3:02 PM

Hi mabra9210, thanks for your post.

 

If you confirmed the requested information, and this was accepted, you will see a notification, and the red banner in your account indicating you to update your account details will be removed.

 

Thank you,

Marco

I am currently away on my sabbatical, and will return in July. Please expect a delay in my reply



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