Unable to change Large Letter 1KG default option in Simple Delivery

this4chris
Contributor

‎15-04-2026 8:38 PM

Earlier today I was able to list two football programmes and select Small Letter up to 100gm as posting option to override the default Large Letter 1kg. This evening only the Large Letter option is available with no option to change this. For info, i am creating an auction listing starting at £0.75 that only needs a small letter postage charge without tracking.

is this a fault in the listing process.

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sml192
Advisor

‎15-04-2026 9:24 PM

Is the item that you are trying to list now in a different category?  Custom Postage is only available in certain categories.

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this4chris
Contributor
In response to sml192

‎15-04-2026 10:06 PM

Yes, I am trying to create a listing for a football program that is exactly the same size and weight as the ones I listed earlier. It is in the same football memorabilia/football programme category. I have tried several times with the same end result.
Sent from my iPhone
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