CUSTOM POSTAGE OPTION NOT WORKING

robscurios
Engager

‎31-03-2026 3:22 PM

CUSTOM POSTAGE OPTION FOR ADVANCED POSTAGE ROYAL MAIL NOT WORKING

0 Helpful

kat@ebay
Community Team
Community Team

‎31-03-2026 3:44 PM

Hi @robscurios ,

 

Thank you for your post.

 

We have received other reports and it has been logged with our tech team who are investigating. The soonest we have a further update we will post back.

 

Thank you,

Kat

I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply

kat@ebay
Community Team
Community Team

‎02-04-2026 3:53 PM

Hi @robscurios ,

 

Updating that tech have confirmed this issue as resolved. The postage options should be showing correctly.

 

Thank you,

Kat

I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply
0 Helpful

robscurios
Engager
In response to kat@ebay

‎02-04-2026 4:07 PM

HI THANKS FOR LETTING ME NOW GREAT STUFF FULL STEAM AHEAD
BOB