Orders Not Showing On App

stratford-cds
Contributor

‎04-03-2026 5:29 AM

I woke up this morning to do my orders from yesterday and my order tab on the app is empty . Otis also the same on the website . Any help please ??

0 Helpful

ell647812
Contributor

‎04-03-2026 5:53 AM

Same here, I am trying to contact ebay but chat unavailable..

0 Helpful

tressygirl
Pro Mentor
In response to ell647812

‎04-03-2026 8:35 AM

@ell647812 wrote:

Same here, I am trying to contact ebay but chat unavailable..

Don't waste time contacting CS they have confirmed it's a technical issue which many are facing today so you're not alone.

 

Some are already reporting it's back to norm for others eBay have said it may take 8 - 24 hours to fix,  but very much doubt it will be that long.

 

Stay tuned !  🤗

 

@ell647812 

 

@stratford-cds 

kat@ebay
Community Team
Community Team

‎04-03-2026 9:06 AM

Hi All,

 

This was reported with tech and they are continuing to work on fully resolving it. Some users have already reported it being back to normal for them and once tech confirm the fix we will provide an update.

 

 

Thank you,

Kat

I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply
0 Helpful