Thanks very much for this, ak_craft_crazy.
I've just reported this for you, and as soon as I get an update on it, I will let you know over here. 👍
Thank you,
Marco
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
Hi ak_craft_crazy, just a quick update on this.
The team was able to replicate this issue, and it is currently working on it to get it resolved.
Once this is fully resolved, they will let me know, and then I'll let you know.
Thank you,
Marco
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
Hi ak_craft_crazy, thanks for your patience around this.
I just wanted to let you know that there has been improvements around this issue, but is not fully resolved as of yet. This basically means that you might be seeing the error in question, but not as often. Once they confirm this is fully resolved, I will let you know.
Thank you,
Marco
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
Hi ak_craft_crazy, thanks for your patience around this.
I've just been informed that this issue has been resolved for you, can I just confirm with you that this is working ok? Or are you still seeing the same?
Thank you,
Marco
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
Thanks for confirming this is still happening to you, @an2grahame.
If you could confirm when you can as well @ak_craft_crazy , I'd appreciate it.
Thank you,
Marco
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
Hi ak_craft_crazy, thanks for your reply.
That's great to hear, thanks for confirming, I'll let the team know.
Thank you,
Marco
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
Hi ak_craft_crazy, thanks for your reply.
Sorry on the delay on this, but I hadn't seen it until now. I was checking there, and apparently the intermittent issues we are experiencing might be impacting this as well, but I do realize that this has happened before, so I'll double check with them to see if there is anything we could do at the moment.
Thank you,
Marco
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
Hi ak_craft_crazy, thanks for your reply,
No, no updates really. I'll just go ahead and report it the same way we did last time, and that should do the trick, once I know more after reporting it, I'll let you know.
They always ask me for examples, so could you please share 1 or 2 items numbers that I could give them to replicate the issue, so this can be reviewed?
Thank you,
Marco
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
Thanks for confirming, ak_craft_crazy.
I've just reported this, and once I know more, I'll let you know. Please note that I'll be away for a while, so I might not be able to update you myself on this, but I'll ask the team to keep an eye out on this for you.
Thank you,
Marco
Did you find your solution? Help other members by marking your problem as solved. Simply click on "Accept as solution" for the answer that helped you.
