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12-01-2025 11:13 AM
Ben
This new process is ridiculous and I agree with you that tracking often is not updated to show delivery on eBay's site. In addition, mail often sits in a mail centre for days before delivery and my view is what should my payment be delayed. If I were buying from a retailer, they expect, and receive payment prior to despatch, so why are eBay sticking their oar in.
On my own purchase history over the last 6 months, I can find at least three tracked items that still do not show a status of 'Delivered', but I had received the items in question.
Perhaps eBay can explain how they intend to improve upon their own ability to achieve at least 99.9% accuracy in terms of status before they get involved in delaying peoples payment.
It easier to just not sell via eBay in future.
Regards
Ed