Request for Account Reinstatement and Payout Hold Clarification Message

bakhtrak78
Member

‎12-05-2026 6:47 PM

"Dear eBay Support Team,

I hope you are doing well. I am writing to formally request a review of the current restriction on my account (Rakhshinda Bakht). As shown in my account dashboard, my payouts are currently on hold.

I am committed to following all eBay policies and maintaining a high standard for my customers. If there are any specific documents or additional information required from my side to verify my identity or business, please let me know. I am ready to provide them immediately to resolve this matter.

I look forward to your guidance on how to reinstate my account so I can continue my business on your platform.

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jckl1957
Experienced Mentor

‎12-05-2026 7:13 PM

Have you ever listed or sold any items on this account?

 

This is a member to member forum, not 'Ebay' and other members don't have access to your account.

Have you added a bank account and followed all the steps on Ebay's help pages to actually open a selling account?

Basic details are here:

https://www.ebay.co.uk/help/selling/selling/start-selling-ebay?id=4081

 

If you need to add documents, ID etc. you could try the resolution centre.

I believe that is for business sellers and you have a private account.

Introducing the Issue Resolution Centre!

 

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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