offers

seedpod_34
Member

‎17-04-2026 1:08 PM

- i have someone who emaied me with an offer which i accepted and changed the offer price on the item. but even though they have made the offer it has been rejected by the system 3 times before i can respond. i deleted the item this morning and reposted it but still cant get the customers offer to come through. what can i do?

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0 Helpful

red_magpie
Experienced Mentor

‎17-04-2026 1:13 PM

You need to message the customer so that they can make their agreed offer on the new listing. Assuming that  they still want it.

0 Helpful

tressygirl
Pro Mentor

‎17-04-2026 1:27 PM

On that listing are you sure you do not have a ' minimum' set offer that you will accept?  Anything less than this even matches it,  will be rejected.

 

Their offer has to be Above your minimum.

 

Or, I see all your items are in auction format?  Change that item to a Buy it Now for the agreed offer price for them to buy and pay straight away.

 

@seedpod_34 

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