Misleading information

Hi I bought a Gucci ring for my son in November 2025 for his 21st birthday at the end of January. It was too small so as he is away at University he brought it home at Easter to take to a local jeweller. The ring was listed as the metal being silver. They have called me to tell me they can’t alter it as it isn’t silver. I have contacted the seller but received no reply. 

tobiasd4
Experienced Mentor

Sorry, but ebay MBG is only for 30 days.

Payment provider allow 120 days.

If UK business seller contact citizens advice. 

Thank you for your help.
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