CoeBay live comments can't be seen by host

Hi all.

 

For the past 7 days, all my comments that make on streams, although show on my feed in the chat, are not seen/hidden from the host.

 

It's on every stream, every seller. I've uninstalled the app, logged out/in, tried on PC...everything.

Even got my partner to log into the same stream and they can't even see my messages/comments.

 

I very rarely comment on anything and when I do it's normally something small like that's nice or yes please I'm interested, nothing that would violate any rules in any whichsoever.

is extremely frustrating as I will bid and win an auction and they'll be asked questions by the host to which I can't answer as my live messages are hidden it seems??

 

any help would be much appreciated