return from authenticators

jo_738027
Member

‎10-03-2026 7:22 PM

hi , so the buyer said no and the item is now being return from authenticators  but i think its my old address , when i sent item to them , ive updated my new address on here will the authenticators  have it to send my item back to me or how do i get hold of them please

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papso22
Experienced Mentor

‎10-03-2026 9:27 PM - edited ‎10-03-2026 9:28 PM

You can't get hold of the authenticator.

 

I don't know how they obtain your return address, they may use the old one.

 

This shows why it's so important to keep all your addresses up to date.

 

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