Re: Frozen Active selling page etc

blue_harper · ‎28-02-2026

Hi all, I'm really frustrated, I have eight listings (two have sold) but all eight remain on the 'Active listing' page, however all eight are also on the 'Inactive' page. I am unable to send invoices to the two that are sold. I have contacted ebay they have forwarded the problem to technical and have been told the answer could be 24 to 48 hours!!! Hope you can help a bit quicker..

Regards

Gary

**peaseblossom** · ‎28-02-2026

Others have had this problem so it is an ebay glitch. We'll have to wait for them to fix it. Hopefully won't be too long.

View solution in original post

jckl1957 · ‎28-02-2026

It looks like a general issue.

I had 3 items ending today.

One sold but is not in 'orders'.

The sold item and the two unsold both still look like 'live' listings and the number of items listed hasn't gone down.

All three are also showing as 'unsold' and 'not relisted yet'.

I honestly think there is nothing to do but wait for Ebay to sort this out.

kat@ebay

marco@ebay

Is this an issue Ebay are aware of, please?

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)

blue_harper · ‎28-02-2026

Thank you, less frustrated now... 🙂

jckl1957 · ‎28-02-2026

The issues seem to be resolved now.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)

blue_harper · ‎28-02-2026

Cheers!

Sent from Outlook for Android<>

kat@ebay · ‎02-03-2026

Thanks for the tag @jckl1957 ,

Hi All,

I can see you have updated this issue as fixed on Saturday so also providing info that tech have confirmed this reported issue as resolved.

Thank you,

Kat

I am currently out of office and will return on the 2nd of June. Please expect a delay in my reply