gengarama
Conversationalist
In response to cop_8477

‎28-11-2025 3:01 PM - edited ‎28-11-2025 3:04 PM

The reason the person might be asking you for your address is that they are using simple delivery.

 

When you make a sale with simple delivery you get a confirmation email showing very limited delivery details of the buyer. in order to get the full address you have to log into the account you sold the item on and generate the simple delivery label or click 'print invoice' on the order details page.

 

If they're logged into the wrong account they wont be able to get your address.

 

Regarding the feedback, it only says there is 7 as it only tracks ones in the last year. If you look further down there are hundreds of feedback. Most are from sellers they have bought things from but 4 of those feedbacks are from buyers who bought a watch from them who all seemed to have a positive experience.

 

I think they might genuinely not understand they have two accounts and that they're logged into the wrong one

 

 

 

 

suelel1968
Advisor
In response to cop_8477

‎28-11-2025 4:37 PM

@cop_8477 

I'm surprised your username is not making him feel a little nervous - cop.

Gmail lets you add a +tag after your username in your email address. This is something I use on Ebay so that i can meet the rules of having a different email address. 

 

Example: if your email is a****@g****.c*m, you can use a****+ebay@g****.c*m 

All messages sent to these variations still arrive in your main inbox (a****@g****.c*m).

I'm sure other emails have the same functionality. The only problem is that when you respond to an email sent via the extension, the reply comes from the one without the extension so can get very confusing. And he seems easily confused. Do not send your address. Ebay don't allow it anyway.

 

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cop_8477
Contributor

‎02-12-2025 4:31 PM

Hi all and thank you so much for your help and support. I've managed to get my money back through eBay, as they weren't able to get any proof of dispatch from the seller (or something along those lines).

Now this is resolved, there's a link allowing me to leave feedback. I did start to write something earlier but I'm a bit stuck as I'm not sure how to describe our interaction - for instance every time I wrote to the seller I got all responses from a different account, therefore technically the seller wasn't answering my messages.

Clearly, my feeling from this experience is that this was the same person, but I want to keep it factual, while at the same time giving other people who might be dealing with this seller in the future, to be cautious based on my experience.

Any suggestions greatly appreciated!

 

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jckl1957
Experienced Mentor
In response to cop_8477

‎02-12-2025 6:35 PM

This is my opinion.

I would NOT leave any feedback.

That just gives the seller more reasons to reply to the feedback, message you again and continue the drama.

I would just leave it.

 

If I received any more messages from either of the 'watch' accounts, I would simply delete them unread.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)

View solution in original post

mohtan_2111
Contributor

‎12-01-2026 7:41 PM

This item has not arrived. Please return my money.335634561185 Order number 

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roger_roger_over_and_nowt
Specialist
In response to mohtan_2111

‎12-01-2026 7:44 PM

That item is collection only !.

1956glyn
Guru
In response to mohtan_2111

‎13-01-2026 9:12 AM

The item as stated is collection in person.   That means that YOU need to go to the sellers home/or wherever the item is  and collect the item yourself.    They will not be posting it to you.

mohtan_2111
Contributor
In response to 1956glyn

‎13-01-2026 9:40 AM

Hi please you cancel my order and refund my money
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jckl1957
Experienced Mentor
In response to mohtan_2111

‎13-01-2026 10:10 AM - edited ‎13-01-2026 10:13 AM

This is a forum for Ebay members like you.

You are not communicating with your seller or Ebay.

You can either contact the seller - send them a message through Ebay - or, after 7 days, you can start a case saying you have not received your item.

 

Find the email you got from Ebay when you paid to contact the seller or open a case.

If you bought as a guest without having an account, the seller won't realise you are the buyer if you message them from the account you have opened now.

"There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.”
Søren Kierkegaard, Danish philosopher (1813 - 1855)
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gacla_9121
Contributor
In response to jckl1957

‎30-04-2026 12:52 AM

hi i have not received the item i have paid for ? i have contacted them but they have NOT  replied   ?

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tressygirl
Pro Mentor
In response to gacla_9121

‎30-04-2026 6:29 AM

@gacla_9121 wrote:

hi i have not received the item i have paid for ? i have contacted them but they have NOT  replied   ?

Has a reasonable time passed your item's last estimated date for delivery,  and you have not received the item?

Then,  if the seller is not being helpful,  go right of the item purchased,  and from More Actions select....  I Have Not Received My Item.

If you are not fully refunded within 3 days,  you must escalate the case on day 4 or within 30 days from opening the case,  and eBay will step in and force the refund.

Do not close the case early for any excuse or promise the seller may give,  and do not forget to escalate.
 
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