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@jimthing wrote:

(again please don't respond with irrelevant text when you don't understand the issue. 🙄)

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On the contrary, I  understand the issue perfectly.  What I don't understand is the idiotic overly complicated way that eBay seems to be going about this! 

Buyer pays £x amount.

Ebay then deducts £y amount to cover the BPF and the cost of the postage label and pays the balance £z to the seller.

If an order is then cancelled It should just be a simple matter of reversing,or cancelling, the payout to the seller and then refunding that amount to the buyer together with the amounts deducted.