Hi Con
When I had to return something once and get a refund the seller did insist on me sending the item to her first, which I did.
How did your buyer pay you?
If it was through Paypal and he doesn't trust you then he should send the tickets to you and then if you weren't going to refund him he could do a charge back.
When you are being upfront with him I can't see why he wouldn't just send the tickets back to you.
Maybe it would be better to post this on a thread of it's own as I'm not sure how many people look at the 'welcome' thread.
Good Luck Con.
When I had to return something once and get a refund the seller did insist on me sending the item to her first, which I did.
How did your buyer pay you?
If it was through Paypal and he doesn't trust you then he should send the tickets to you and then if you weren't going to refund him he could do a charge back.
When you are being upfront with him I can't see why he wouldn't just send the tickets back to you.
Maybe it would be better to post this on a thread of it's own as I'm not sure how many people look at the 'welcome' thread.
Good Luck Con.
Con this is what eBay say....
You do have the right to insist on receiving the goods back before you refund the item.
I'm sorry to hear that your buyer has asked for a refund.
If you have given your buyer a refund you will need to make sure you have refunded the entire payment using the PayPal "Refund Payment" option for the item in question in order to receive a final value fee credit. You can find the Refund Payment feature on the Transaction Details page in your PayPal Account.
If you refunded only part of the payment, or if you refunded via PayPal Send Money, a check or some other means, the item is NOT eligible to go through the Unpaid Item Process and receive a credit.
For more information about the Unpaid Item Process please go to the following page:
http://pages.ebay.co.uk/help/tp/unpaid-item-process.html
Please note that you do have the possibility to complete the sale with the next highest bidder. If you choose to complete the sale with the next highest or subsequent bidder, you can do so by following the instructions under the following link:
http://pages.ebay.co.uk/help/sellerguide/faq-personaloffer.html
You do have the right to insist on receiving the goods back before you refund the item.
I'm sorry to hear that your buyer has asked for a refund.
If you have given your buyer a refund you will need to make sure you have refunded the entire payment using the PayPal "Refund Payment" option for the item in question in order to receive a final value fee credit. You can find the Refund Payment feature on the Transaction Details page in your PayPal Account.
If you refunded only part of the payment, or if you refunded via PayPal Send Money, a check or some other means, the item is NOT eligible to go through the Unpaid Item Process and receive a credit.
For more information about the Unpaid Item Process please go to the following page:
http://pages.ebay.co.uk/help/tp/unpaid-item-process.html
Please note that you do have the possibility to complete the sale with the next highest bidder. If you choose to complete the sale with the next highest or subsequent bidder, you can do so by following the instructions under the following link:
http://pages.ebay.co.uk/help/sellerguide/faq-personaloffer.html
No idea mark.
Best not to post queries on this thread as it isn't read a lot of the time by the regulars.
Try starting a new thread or asking on Q&A, here's the link.
http://forums.ebay.co.uk/forum.jspa?forumID=7
Best not to post queries on this thread as it isn't read a lot of the time by the regulars.
Try starting a new thread or asking on Q&A, here's the link.
http://forums.ebay.co.uk/forum.jspa?forumID=7
Takes a break from listing items and pops in for a peek.Now back to work.Bye my Irish friends!
