We are members like yourself with no access to you account.

Happy to help where we can,  but we need more details.

Have you not received your item?  What was the last estimated date for delivery?  Has a reasonable time passed this?

Come back and explain the issue you've encountered.

@aiden_j36 

There is no phone number for eBay it's a Call Back option.  

Quicker, and dare I say better,  to come back here and ask , there are many very experienced people here happy to help.

If you still wish to,  this is the easiest and quickest way to contact eBay Customer Services, for a Call Back

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

I recommend contacting CS first thing in the morning as there's more chance of Dublin answering.

@jesgrif_6098 

Automated is absolutely not good. It picks up things what it wants and no way to put it right, you have to keep calling them pack. 

After 6 calls in a row I gave it up.

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@Anonymous wrote:

 if Ebay said you received the refund into your bank account. that doesnt mean its there. it will take days.

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Not  totally correct.

Once eBay notify you the refund is made,  being processed,  then it's not instantly returned to you,  and does go back to original payment source.

If you paid with PayPal it goes back to your PayPal account fairly swiftly.

Paying with a debit / bank card?  Can take up to 12 days to appear back in your bank account.

Credit card payment?  This takes the longest,  up to 30 days to appear back in the card account used.

This is a scam , i buy two items on ebay one arrive broken  the other never arrive im €123 out of pocket and i can not call ebay, no online chat working

the whole situation is rubbish 

You may not be able to contact Customer Services,  because you are tying from the wrong site.

You are currently logged into the UK site,  so you need to log out of here,  clear cache and cookies too,  then log into your homesite...  which is....  https://comunidad.ebay.es/

There,  you even do not need to contact eBay but just open case one for item not received,  and one for item not as described,  escalate on day 4 if not refunded beforehand.

@keha-10 

It's not hard to contact eBay, but they don't have a phone number, it's a Call Back system.

Far easier and quicker to  come back, ask your question here,  there are many very experienced people here happy to help you.

If you still wish to contact CS,  I strongly recommend contacting CS 8 a.m. on a weekday when the lines open for ' live agents' as then, there's more chance of Dublin answering.

This is the easiest and quickest way to contact eBay Customer Services, for a Call Back option.

https://www.ebay.co.uk/help/eua?id=5190

Lines open 8 a.m. - 10 p.m. on weekdays

9 a.m. - 6 p.m. on weekends.

Automated agents will be available on chat outside of the above hours.

@crian-4797 

I also need to speak to someone but can’t speak to anyone its absolutely ridiculous 

on clicking that link - there isn't (at least an easy way that I can see) a means to request a call back on that page.