Just open another Thread on here and explain your problem.

Does 0800 3586551 work or not?

You could try asking us for help.

I did not buy a Ryobi OLT1832 Alan Waters

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@febblue47 wrote:

Having an impossible task trying to sort a query out with ebay. I was refunded by a seller. It says he refunded me to paypal (I don't have a paypal account! Ebay said I have received the refund into my bank account. They haven't. There is just no way I can get this query answered on ebay. When I contacted their 'chat now' it tells me it is closed

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How did you pay, because refunds go back to original payment source,  and it's not always instant.

Once eBay notify you the refund is made,  being processed,  then it's not instantly returned to you,  and does go back to original payment source.

If you paid with PayPal it goes back to your PayPal account fairly swiftly.

Paying with a debit / bank card?  Can take up to 12 days to appear back in your bank account.

Credit card payment?  This takes the longest,  up to 30 days to appear back in the card account used.

@febblue47 

 ..........

Just for interest, have a read of this page:-

eBay (UK) Customer Service Phone Number 0800 358 6551: Call Support

Yes 0800 358 6551 called them this morning . 17/2/2025

I AM REPORTING EBAY FOR USEING A COMPANY CALLED HOWLY WHICH IS A FRAUDING WAY TO SCAM PPLE, I WANTED TO REPORT A COMPANY FOR A FAULTY ITEM I DIDNT WANT HOWLY I WANTED EBAYS PERSONAL CUSTOMERS SERVICE PHONE NUMBER SO I COULD SPEAK TO A STAFF MEMBER NOT COMPUTER RUBBISH OR A CONNING COMPANY CALLED HOWLY, TOMORROW IM CALLING THE OMBUDSMAN TO REPORT *bleep*E EBAY FOR A SLAP DASH FRAUDING COMPANY , WHY SHOULD I PAY HOWLY FOR A COMPLAINT AGAINST A COMPANY FOR A DODGY FAULTY ITEM THATS NOT EVEN LASTED 12 MONTHS,  SO FOR YOUR SLAP DASH YOUR BEING REPORTED TO THE OMBUDSMAN AND TRADE STANDERDS U MESSED WITH THE WRONG GEAR RATIO