I am involved in a long running dispute with BT about internet speeds. They updated my local exchange last December to "Superfast" fibre optic cabling. My promised download speed was 33Mbps and upload 6.5Mbps, which let's face it is neither super nor fast but as both figures were ten times what I had been receiving I decided to sign up. Since then the best download speed I've received is around 7Mbps ie just over a fifth of what was promised and upload speed about half of what was promised.

I was told by an Openreach engineer in July that the quoted figures are only good for a distance of around 800 metres from the connection cabinet, I am around 1.8 km away so this is as good as it gets. I've asked them for a reduction in the cost of what I pay for their services and they flatly refused. It's pointless going to another provider because whoever I use is dependent on BT's cabling so I'm stuck with it.

I've looked at the legal position regarding goods and services and apparently BT are quite within the law advertising download speeds that are only available to 10% of their customers in any given area. But of course they don't tell you that before you sign up.

This is so wrong.  

That is typical JD, we seem to excel in this country at being misled dispite legislation designed to protect the consumer. It will only stop if people kick up a fuss and dig their heels in.

You might find this interesting.

http://www.out-law.com/en/articles/2015/june/uk-broadband-speeds-code-gives-customers-new-contract-t...

Thanks bankhaunter, will give the whole pdf file a look over when I have more time.

My 12 month contract with BT expires on 18/12 but when the time comes if I say I no longer want fibre optic broadband they will only switch me back to the original cabling which isn't much faster than the old dial up service. They've got me by the short and curlies whatever I do, the cabling simply isn't fit for purpose.  

The thread's still here yay!

Have your shopping delivered for £1 by a self-driving robot - love it!

http://www.telegraph.co.uk/technology/news/11962566/Skype-founders-invent-self-driving-robot-that-ca...

All well and good till it runs someone over and they get sued for millions  

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@*.*..lola..*.* wrote:

The thread's still here yay!

 

Have your shopping delivered for £1 by a self-driving robot - love it!

http://www.telegraph.co.uk/technology/news/11962566/Skype-founders-invent-self-driving-robot-that-ca...

All well and good till it runs someone over and they get sued for millions  

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Or until your groceries get nicked in transit

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@jd.linklater wrote:

Or until your groceries get nicked in transit

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Oi they better keep their thieving mitts off my cheese and crackers  

I can envisage kids jumping on top of them trying to get a free lift home, dogs chasing them down the street trying to mate with them LOL and God knows what other forms of sabotage and destruction.

I wonder if the checkout staff will be asking them "Are you alright packing?"

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@jd.linklater wrote:

I wonder if the checkout staff will be asking them "Are you alright packing?"

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I imagine the answer will be 'no' considering they don't actually have any arms LOL

And how the heck are they going to fit my 24 pack of loo rolls in there??

I think that would make an excellent Portalooo, you could save time by going on the way to work. Although computers being the way they are, you'd look pretty stupid sitting on that on the M1.......on the way up to Birmingham.

With those things trundling along the pavements, Amazon drones delivering stuff to the door and driverless cars everywhere, before long there won't be room for people. Maybe that's the whole idea of online shopping, a future where people just stay at home and get served by robots. It all sounds a bit Bladerunner for my liking.

Although computers being the way they are, you'd look pretty stupid sitting on that on the M1.......on the way up to Birmingham.

...trousers round ankles shouting 'STOP.. I've finished now, where are you taking me..let me off.. HEEEEEEELLLPP'

Yup, you would look a bit daft  

I'm a bit of a nerd so I do like technology up to a point.