The technical issue they are concerned about as related to a fixable glitch seems to be whether people can see images on the minimum system requirements, i.e: Android 10 and iOS17.
If they told you they intend to fix the situation with unsupported systems like Android 9 etc, then what the representative is saying seems at odds with the official statement EB have already put out saying it's over for us on those unsupported operating systems. The inferior mobile browser will now be all we have.
We have been put out to pasture as of Feb 4th and are expected to buy new phones if we wish to continue using the app. I don't want to resort to foul language, name-calling or being hyper critical of ebay's motivations as I'm sure they had their reasons, but IMHO the public awareness management on their part with regards to this important issue has been MASSIVELY mishandled when so many loyal customers are affected.
I wish it were different news and they had showed more consideration towards all those phone users this has been sprung on without warning. It's not. They haven't. We are as expendable as our 2-3 yr old phones in their eyes, unfortunately.
A year or two from now the shelf life of an Android OS will probably shorten even further to 1yr - 18 months and people will be expected to ditch those phones for whatever AI/neural lace nonsense is coming down the pipe. It's insane the jumps we're being forced to jump through re: the tech we buy in good faith with basically zero consumer protection, and all the while the tech companies designing apps for higher tier OS's are casually sidelining the older ones, quite literally able to trash-can working devices overnight.
Eventually people will become exhausted with this trend and you'll see a return to basic, simpler systems. The "return to vinyl" effect, if you will ...
Good vibes & wishes all - don't let this grind you down and have a happy 2025 despite it. :O)
