How Do I report Fraud to Ebay

[shop14per]

I recently had a potential buyer contact me 3 times regarding an item I was selling . He said he wanted to buy the item and requested bank details and my address .

After the 3rd message I blocked him . When I tried to report him , I am finding it impossible , as he did not buy the item . How do I report this person , so that he doesnt try this with another user ?

[john1297576]

If he really did want to buy then why didn't he?

After buying his question about address and Bank Details would be possible to answer, in fact so long as you were paid by Bank Transfer and you had seen the money in your account, then you are ok. It is the buyerwho has no buyer protection and no way of getting the payment reversed.

However no sensible member goes about buying in this way and far better to Block him and be safe from whatever scam he was trying to work.

[red_magpie]

The best thing to report them for is asking for your address. This is not allowed, in case the buyer and seller make a private sale to evade paying eBay's fees. The fraud that eBay is most worried about is attempts to cheat eBay itself!

To report this, see: http://pages.ebay.co.uk/help/buy/report-trading.html

[shop14per]

Thanks for your answer Magpie . I tried the link , but it only allows you to report the person who actually bought the item . Unless I`m missing something I cant see how to report anyone else .

[*guinevere*]

@shop14per
Have you tried the link I posted?

[*guinevere*]

https://www.ebay.co.uk/help/policies/rules-policies-buyers/buying-practices-policy?id=4374

Report the buyer on this link.

However, no one really knows what. if anything, ebay will do about this buyer, and believe me there are many more where that one came from.

You did the right thing blocking them.

[shop14per]

Thanks Guinevere . Yes , I have . When I click on the report buyer button , it only brings up the winning bidder . It wont let me report anyone else .

[*guinevere*]

Ah, OK. I didn't realise that. I'll have to bear that in mind. Thank you.

[m25jet]

In addition to the information already provided in this thread, if at any time in the future you have the misfortune to end up in a situation whereby you've been scammed and need to report the buyer for fraud, then first of all report the buyer to Action Fraud and get a crime reference number.  Once you have done that contact eBay Customer Services and make sure that you have to hand the crime reference number, the scammer's User ID and the item listing number and explain to eBay exactly what has gone wrong.

If you do end up losing money to a scammer via a transaction that took place on eBay then if you were to report the scammer in this way it would make eBay aware of the matter and they would no doubt watch that user's account so as to monitor his/her future behaviour and see if there was a regular pattern of abuse of the eBay Money Back Guarantee emerging.

Apart from that there doesn't appear to be any other way of reporting dodgy buyers on eBay - it's almost as though eBay have a policy of "Wait until you've been scammed on eBay first, and then let us know that something has gone wrong..."