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Seller News: June 2026

Your June Seller News is here

We’re Coming to Belfast!

The eBay Business Roadshow is coming to Belfast our last stop on the UK tour.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Buttons not working

It seems I’m not the only person having issues with eBay right now, let me say what my issues are The buttons for buy it now, add to basket and make an offer are not responding, when I click on an item to see more images, only the first image loads u...

Error when adding a tracking number

Hello, I'm trying to add a tracking number to a sold item but an error message appears when I click on submit. The error is 'Something went wrong. Please try again later.'. This needs to fixed urgently otherwise my seller performance will go down and...

Uploading video to eBay problem??

Can I ask if anybody else is having a problem with uploading video? I've made sure that I've got all the right parameters not too long, not too much data. In fact I did it a three weeks ago . No problem at all. Is there a technical issue with this at...

Cannot make purchases due to captcha

Every time I get to checkout and select payment method, but before I can even pay, the page reloads and displays a captcha for "security". When I solve it, the page reloads with another captcha. This repeats endlessly. This has been happening since A...

User avatar by • Contributor
  • 251 Views
  • 10 replies
  • 0 kudos

Listing Issue

Hi, every time I save a draft and then reopen it I discover that the main body of my work has disappeared. Why might this be happening? How can it be resolved?

eBay collecting VAT

My business is registered in England and Wales (registered office is in England,) but the item locations are in Northern Ireland (VAT address is in Northern Ireland.) My UK VAT number is my OSS ID (not IOSS) valid for intra-EU movements and sales. Bu...

User avatar by • Helper
  • 158 Views
  • 7 replies
  • 0 kudos

Resolved! Sales email notifications problem when customer using Basket

It would seem that when a customer puts two items in their Basket (I can only speak for two in my case) and then they check out - the Sales Notification Subject lines I receive are both the same. The content seems to be correct but they effectively s...

User avatar by • Engager
  • 521 Views
  • 24 replies
  • 0 kudos

Sold an item in the UK to a UK buyer but Ebay thinks the item is in the US so is charging them VAT

Hi, I've not been able to get in touch with Ebay UK support. I called their number and tried to speak to a live agent.My listing has a UK address, but originally my account was a US based account. My UK based buyer has tried paying but is being charg...

Severe failures with accessing eBay

Cannot Bid, cannot Buy it Now, cannot save to Watchlist, cannot view Item Description Photos, in a nutshell, cannot do anything that I could 3 days ago without issues.What the heck is going on ??

Resolved! Product violation

I have had two product listings hidden, apparently product violations ..now in review Reason trying to sell off eBay !!1., a customer asked me to send her another ribbon free of charge which we did , whoever we asked for her home address for delivery...

Resolved! Classifed advert won't save images

Trying to make a classified vehicle advert but it won't save images. They show in the browser then vanish. Apparently you cannot revise a classified listing which I wasn't aware of. Just incredible, been using since 2006 and they have always had issu...

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