Why won't eBay verify my bank details

I sold an item the other day and I've had my eBay account since 2019. To get the payout, it said to verify my bank using my card, which after a couple days it couldn't do. So I was told to manually add my bank details through my bank, which my account says is now verified for payouts. 

For some reason, this is the second time I've tried, eBay is saying that my payouts are failing because my bank account details aren't valid? Even though my eBay account says that it's verified for payouts? 

It's telling me to add another bank account, which I don't have, I just have the one.

I don't understand what the problem is, it's a personal account.

Can someone help please?!

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Why won't eBay verify my bank details

You've returned to selling after a long time.  Have you registered with eBay's Managed Payments?

 

You need to provide eBay with details of a bank account  even if it's one you've always used on eBay,  as some members like to use a different b ank account for Managed Payments.   This account verified.  The usual method here, is for eBay to send 2 micro deposits into that nominated bank account for you to receive,  and confirm to eBay. 

 

Has this been done?  If not,  contact eBay Customer Services to send those micro deposits.

Once this is completed,  you will be able to list items for sale,  and receive payouts from those sales.

This will show you how to register for eBay's Managed Payments.

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

If there is an issue with the registration contact eBay Customer Services,  who have full access to your account,  and can see where the issue lies and explain the steps you now need to take.

Contact them this way.

 

This is the easiest and quickest way to contact eBay Customer Services from the link below, for a Call Back option.  I do recommend contacting CS very first thing in the morning when the lines first open,  as there's more chance of Dublin answering

 

 https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

 

Lines open between 8 a.m. to10 p.m. on weekdays.

 

9 a.m. to 6 p.m. on weekends 

 

@liarn59 

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Why won't eBay verify my bank details

Hi, thanks for your post.

 

Bank accounts can only be verified once, so if you are being asked to verify a bank account, it would be because a new bank account was added and the old one was removed.

 

I was checking for you there, and you don't seem to have a bank account on file, which is why we are requesting you to add one, so you can get paid. Eventually, you would need to verify that bank account as well. To add your bank account, you can click on the red banner that was placed in your account, and follow the instructions. Please make sure to add your bank account details, and not your card number as they may be different. Once you do that, you can get paid no problem through the bank account you added to your eBay account. 

 

Please note that some bank accounts are not valid, and you can only use current accounts, as savings account cannot be added. If you keep getting the invalid details meesage, there might be a field where the information is not correct, so we'd recommend to double check all the info entered.

 

Thank you,

Marco


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Why won't eBay verify my bank details

Hi, thank you for replying. 

 

Nowhere I looked gave me an option to sign up to managed payments. 

I have tried removing and re-entering my bank details from my account but it's still not verifying.

I checked both my eBay and bank account details, my address, name, and account details are all correct on both sides. But it's still not verifying. Like the last two times, I guarantee that I'll go on and directly link my bank again, and eBay will say it's verified but then reject it when I put through a payout.

 

The bank account is a current account under my name, it's the same one I've used before, I don't have another one to link. I honestly don't know what to do. Is there another way I can withdraw my funds? Even to PayPal?

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Why won't eBay verify my bank details

Does my link above I'll repeat here below with the link ' register as a seller' not help?  See here:

 

This will show you how to register for eBay's Managed Payments.

https://www.ebay.co.uk/help/help/selling/getting-paid/introducing-managed-payments-ebay?id=4795

 

@liarn59 

 

 

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Why won't eBay verify my bank details

Thanks for your reply, liarn59

 

So, one thing would be adding your bank account, and then verifying after it being added, would be a different thing.

 

I would recommend adding your bank account first, and if you struggle to verify it after you add it, let me know and I can look into it for you no problem. Now, if the problem is that you are not able to add the bank account, please let me know what bank you're with, and I will take a further look.

 

Thank you,

Marco


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Message 6 of 7
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Why won't eBay verify my bank details

This is happening to me right now. Says my account isn't verified, although the deposit has gone in 3 days ago. 

Something about verifying an account for seller fees?

This is so frustrating, ebay is going backwards, look on reddit, it's full of complaints these days. 

They have over £300 of my money, and tbh I want it. 

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