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Address isn't changing

Hi, I'm new to eBay.Now I made a bid on an item earlier this morning, but I forgot to change my address. I went to my account settings and changed it in the 'personal info' section. However, when I go back to the item I made the bid on, the delivery ...

User avatar by • Member
  • 23 Views
  • 2 replies
  • 0 kudos

Global Shipping Programme Enabled but Buyers Abroad Cannot Purchase – Urgent Issue Costing Sales

Hi eBay team,I’m writing to report a serious issue that’s severely affecting my ability to sell internationally.Despite being fully opted into the Global Shipping Programme (GSP) and having it enabled on all my listings (see attached screenshot), int...

Screen Layout Suddenly Changed

Today the way ebay is laid out on my screen has suddenly changed - and I HATE IT! I suppose it is so it looks better on a mobile phone - but I stil luse my pc - and have no intention of swapping my large monitor for a tiny mobile screen. Anyone know ...

User avatar by • Conversationalist
  • 6652 Views
  • 28 replies
  • 12 kudos

Resolved! Stop "a new device is using your account" emails

I never use my Ebay account anywhere but my one home PC. Every single time I log into the account, I get one of these "a new device is using your account" emails sent to my email address and my account messages page. The point is a new device is NOT ...

Dispatch date shifted - bank holiday?

Having a small issue and wanted to know if it was just us.So our dispatch date for items sold today has shifted.We dont dispatch Sat/Sun as there are limited/zero RM business post pickups on a Sat/Sun so all items ordered after our cutoff on a Friday...

Unable to search by username on the app

I use the app (iOS). I am no longer able to type an eBay username in the search bar and go to their listings. It will still allow a member search if they have a shop but anyone with no shop isn’t found. This isn’t as user friendly as before I hope it...

Unable to list items in inventory

As above. Was unable to do this yesterday and having the same problem today.Ebay message is: Well, this is embarrassing.We're sorry, the listing tool isn't working right this second.Please try again later. In reality ebay I'm not going to try later. ...

Stuck with zombie listings I or Ebay can't delete

Reaching out in the hope somebody can help, I have a 23 year old account which has or had 3 listings on it. Ebay's system removed them for supposed policy violations, they can't tell me what the violation is supposed to be as nothing comes up at my e...

EBay

I removed a item four weeks ago sold it privately now I’m getting emails telling me it’s sold and I need to update my account to receive the payment

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