Product safety notice

[lsdenari]

I've just received an email from ebay saying an item I have purchased has been recalled due to safey concerns. However, the email does not say which item and simply tells me to contact the seller. It also gives a link to the U.S. Consumer Product Safety Commission (CPSC) website, which currently seems to be down.

How can I find the item in question?

[tressygirl]

Others too,  have received similar 'warning emails',  and no further explanation to which item is involved,  very frustrating.

All I can suggest if you have made several purchases recently, and not sure to which this refers to, is to contact eBay Customer Services,  for them to explain further.

The easiest and quickest way to contact Customer Services is through this link, for a Call Back .

https://www.ebay.co.uk/help/eua?id=5275&mkevt=1&mkpid

On weekdays lines open between 8 a.m. and 10 p.m. - 6 p.m.

Weekends lines open between 9 a.m. to 6p.m.

Call first thing,  there's more chance of Dublin answering.

If they cannot provide more information all you're left with,  is to contact the manfacturer's of recent purchases,  ask if their product you purchased has been recalled for safety reasons.

@lsdenari 

[johnwash1]

Could be a phishing email?  Was there a link to click??