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Issue with Manual Tracking Number Entry on eBay

Hi,I understand this is an older issue, but after reading through the entire thread, I haven't found a workable solution. When I attempt to manually enter a tracking number, eBay redirects me to a 500 error page. It's quite frustrating, and I'm hopin...

Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}

I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...

Global Shipping still not working.

This problem has been ongoing now for over a month. I have contacted Ebay agent several times, each time told " We are aware of the problem, it will be passed to one of our technical team" I have several items listed with Global Shipping, but when I ...

User avatar by • Engager
  • 2764 Views
  • 47 replies
  • 2 kudos

eBay Customer Support Not Working

Hi, I have been trying to contact eBay customer support for a while now. Whenever I last spoke to them on the chat function, I informed them that I was getting an error message when asking for a callback, which they said they knew about and logged mi...

Postage

Hi there I’m a post office clerk and all eBay parcels are being rejected wrong reference for parcel size : weight but the customers have printed correct labels . I really want to help my customers. Can anyone advise me what’s going on?

Global Shipping Programme Enabled but Buyers Abroad Cannot Purchase – Urgent Issue Costing Sales

Hi eBay team,I’m writing to report a serious issue that’s severely affecting my ability to sell internationally.Despite being fully opted into the Global Shipping Programme (GSP) and having it enabled on all my listings (see attached screenshot), int...

How do I remove 2 Step Verification ?

How do I remove 2 Step Verification ? I can see the last discussion on this subject was made about three years ago. It looks like eBay have strengthened their security since then and I can't find an effective, simple solution to remove the 2 Step Ver...

Address isn't changing

Hi, I'm new to eBay.Now I made a bid on an item earlier this morning, but I forgot to change my address. I went to my account settings and changed it in the 'personal info' section. However, when I go back to the item I made the bid on, the delivery ...

User avatar by • Member
  • 65 Views
  • 4 replies
  • 0 kudos

Screen Layout Suddenly Changed

Today the way ebay is laid out on my screen has suddenly changed - and I HATE IT! I suppose it is so it looks better on a mobile phone - but I stil luse my pc - and have no intention of swapping my large monitor for a tiny mobile screen. Anyone know ...

User avatar by • Conversationalist
  • 6682 Views
  • 28 replies
  • 12 kudos

Resolved! Stop "a new device is using your account" emails

I never use my Ebay account anywhere but my one home PC. Every single time I log into the account, I get one of these "a new device is using your account" emails sent to my email address and my account messages page. The point is a new device is NOT ...

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