UK Seller News: April 2025
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Forum Posts
Updating the eBay app: latest version guide, supported operating systems & troubleshooting tips
We regularly update our app with new features and improvements, to provide you with the simplest and most secure experience when shopping and selling via your mobile device. As part of our latest update, versions 6.191 and older of the eBay app are n...
Resolved! Is anyone else unhappy with eBay's new messaging system ???
I've been a member of eBay for 20 years now... Over the years they have made many changes, some good and some not so good... This one of completely revamping the messaging system is NOT GOOD !!! ... and it is now a challenge to read and reply to my i...
Problems (i.e. lost functionality) when using the "Sell Similar" function?
Anyone else having trouble when cloning items via the "Sell Similar" function? ONly certain fields are now updatable for me. I cannot remove or replace images for example. Haven't bothered to try any other fields further doen the listing as this was ...
New Automated Positive Feedback for sellers not showing in stats - UK issue?
While checking through my recent orders a couple of days ago I noticed that two (from 9 & 10 April) now have eBay's "Order completed successfully - tracked and on time" automated positive feedback comment. I then looked at the feedback number in brac...
Make offer is not working
When I tried to make an offer on an item after entering in the offer and clicking review I got a "the page you are looking for doesn't exist." Please sort it out.
DRAFT Listings
For the last x 2 Days my Draft Listings have been deleted by Ebay without knowledge? Also, when I create a Listing & it normally Saves to my Drafts until I need to actually List it, the Draft is not Saving & I am losing all of the information that wa...
Qr code
I sold a set of golf *bleep* but I can't get a qr code as my account is saying I post the item already what can I do
Delivery date not honouring processing/dispatch time
I’m fully aware that there’s now an algorithm used to estimate delivery dates based on past activity. However, this should still take into account the working days/handling time or cut-off time. Item purchased today at around 10am. Not every item I s...
Bug when deleting listing variations, entries not actually deleting
Reposting this report as the original post has been archivedLast month it took me an hour to add one item to a listing because listing variations from years ago kept adding themselves back. I now have to add three items to three listings and I'm actu...
seller email confirmations - How to turn these off please
Sorry if this is obvious but I have looked and not found the answer...just want to prevent eBay from sending me so many emails and think that with notifications via the eBay app I can survive without the additional email confirmations to my outlook a...
For several days i have been unable to buy anything on eBay for android.
In my eBay account in the Android app I can search and see products BUT the Buy Button is not visible. I can see all of my purchase history and all my messages but in the Buy Again feature the Buy Button is no longer available. My account works as no...
Ending Today - Disappeared from Seller Hub?
I think they have been tinkering. Every day I go into my ending today BIN listings and end them manually to relist or sell similar. I access the link from Seller Hub. This morning the "Ending Today" link has gone from seller hub. I checked my private...
How do I speak to a real person in Ebay?
How do I speak to a real person in Ebay?They arrogantly assume the AI will answer - It cant answer even the most basic question.They arrogantly assume the help pages cover all subjects. - They dont! You just get sent in circles from the AI to the hel...
Personal information
Hello, I accidentally pasted my phone number/email address in to a reply to a buyer. I sent it from a personalised email address which has my details as part of my signature. I had no need to send this information. It was a mistake. Now my messages h...
Multi-quantity listings settings keep changing without my action
As of about a week ago, I noticed that when I would sell an item (99% of my items have a quantity of 1), it would stay in the Active category, but have a status of Sold out. When I noticed that, I went into selling preferences to turn off the 'Listin...
Second chance offer links still broken - any update from ebay tech support?
I sent out a bunch of second chance offers when my last lot of auctions ended last Sunday, but most of the links that buyers received started with https://rover.ebay.com/ and all of these links were dead and just led the buyer to a blank screen.I spo...
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