'Why not indeed? Could it be that ebay know everyone would opt for the old and far better layout?'
Spot on. If eBay left the option of switching back to the old version, I'm sure the vast majority of users would continue to do so. Unfortunately, it seems however much we complain, eBay never acknowledges the difficulties these 'updated' pages have created for many of us. Once a change is made, we're stuck with it.
It's obvious eBay has its own reasons for making changes, and it isn't for our benefit.... pretty much all of the 'new look' pages require a lot more fiddling around, extra clicking & scrolling & sliding etc. I'd been avoiding 'trying new messages', as I just couldn't face grappling with another badly designed update. I was hoping they might abandon the trial, but alas, it has caught up with us all now, hence the outcry! There are already at least six threads of complaints!
I think what upsets a lot of users, is that we are never given any good reason for these changes, and we are not consulted beforehand. If eBay were really concerned about our opinions, they could send out regular questionaires. If they'd asked, 'are you happy with the current messages layout, yes or no?' or, 'is there anything you would change about this page?' they would know what users want/don't want, and could make small improvements, as necessary. Instead, they just go ahead & redesign the lot, regardless of the upset & chaos this creates! 😠
