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How do I remove 2 Step Verification ?

How do I remove 2 Step Verification ? I can see the last discussion on this subject was made about three years ago. It looks like eBay have strengthened their security since then and I can't find an effective, simple solution to remove the 2 Step Ver...

Problem issuing refund after buyer cancelled.

A buyer bought a video game from me and within minutes cancelled the order. I tried to accept cancellation and give refund but I got an error message yo try again later or contact CS (Useless) CS just told me to wait for buyer to contact ebay for a r...

Global Shipping Programme Enabled but Buyers Abroad Cannot Purchase – Urgent Issue Costing Sales

Hi eBay team,I’m writing to report a serious issue that’s severely affecting my ability to sell internationally.Despite being fully opted into the Global Shipping Programme (GSP) and having it enabled on all my listings (see attached screenshot), int...

Postage labels

Two Royal Mail labels rejected at the post office. I'm still unable to cancel these labels, eBay app won't allow it. So I can't generate new postage labels . Help!

User avatar by • Contributor
  • 55 Views
  • 5 replies
  • 0 kudos

Unfortunately, this item isn’t available for purchase in your location.{e253598-1260494x}

I'm getting this message on nearly every item I try to buy, even on UK items, I have checked with sellers and others dont have an issue and the items can be purchased from a different family members account account without issue, location is not bloc...

Issue with Manual Tracking Number Entry on eBay

Hi,I understand this is an older issue, but after reading through the entire thread, I haven't found a workable solution. When I attempt to manually enter a tracking number, eBay redirects me to a 500 error page. It's quite frustrating, and I'm hopin...

Global Shipping still not working.

This problem has been ongoing now for over a month. I have contacted Ebay agent several times, each time told " We are aware of the problem, it will be passed to one of our technical team" I have several items listed with Global Shipping, but when I ...

User avatar by • Engager
  • 2801 Views
  • 47 replies
  • 2 kudos

eBay Customer Support Not Working

Hi, I have been trying to contact eBay customer support for a while now. Whenever I last spoke to them on the chat function, I informed them that I was getting an error message when asking for a callback, which they said they knew about and logged mi...

Postage

Hi there I’m a post office clerk and all eBay parcels are being rejected wrong reference for parcel size : weight but the customers have printed correct labels . I really want to help my customers. Can anyone advise me what’s going on?

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