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Seller News: May 2026

Your May Seller News is here

We’re Coming to Nottingham!

The eBay Business Roadshow is heading to Nottingham and the energy is building.

Weekly Chat with the eBay Community Team

Open every Wednesday from 2pm-3pm

Community Mentor Programme

Experienced eBay sellers and buyers, helping other users with all things eBay.

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Forum Posts

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eBays AI appears to removing items incorrectly

Has anyone else had items removed due to eBays AI flagging up Policy Violations incorrectly?I am being targeted and having items which I have been selling for over 30 years as the AI is now classing them as against their POLICE and Emergency response...

User avatar by • Contributor
  • 244 Views
  • 8 replies
  • 1 kudos

Service metrics unfair

Dear eBay Customer Support,I am writing to formally raise a complaint regarding an issue with my service metrics, which I believe is unfairly affecting my seller performance.I have been an active seller on eBay for over 6 years, consistently maintain...

Print Order Function Button Missing

HiAfter ordering 2 items to print the order, as i had done a couple of hours previously, now the print order button is missing, anyone else having this issue? or advise on how to get the pring order button back.Thanks

Change to payment advise emails

Over the last couple of days, any buyer who has paid for items, the email from eBay shows just one item, several times. Very confusing. Any ideas?

Ebay for Charity site not working

For the last 3 weeks the ebay for charity website is not work correctly. I have tried to contact ebay via chat but think I would have more success explaining the problem to my cat..... The issue I have is when you load up a charity page and try to se...

User avatar by • Member
  • 87 Views
  • 5 replies
  • 0 kudos

mobile log in

having major issues logging in using I phone - keeps asking me for email or password - its been since the update - anyone else having issues ?

Multi buys showing one item title and photo on emails

Starting yesterday I have had a few buyers buy multiple items in one transaction. The email confirmations are coming through showing the same item title on each email so where there were three items the title of the emails are the same (eg you have s...

Ebay ran into a problem

Ebay ran into a problem. To make it easier. I have cleared my cache.Checked I have an up to date browser.Check I have a mobile phone just in case I forgot to buy one in the last 30 years.Turned my laptop on and off again.

Screenshot 2026-05-21 at 19-05-33 Account Access - Hub Page.png
User avatar by • Conversationalist
  • 233 Views
  • 6 replies
  • 0 kudos

Unable to send messages to certain buyers

Hi marco@ebay I tried to send a message to you but it said "i have reached the maximum amount of private messages" for some reason. This is in relation to the weekly chat and not being able to send messages to buyers. Here is one in relation to item ...

Unfair charges

we don’t understand why eBay is asking us to pay £130 when we have not sold anything on eBay we tried to sell but decided not to when we saw the price of postage and I don’t know what the other hundred pound is for can you please speak to us to make ...

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