Your February 2024 Seller Update
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Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Zero selling fees
One month left of zero selling fees and the deal has definitely triggered me to declutter and also sell a few high value items commison free. What's the feeling with people on if this is a one off never to be seen again offer or something we might se...
Resolved! So many scammers
OK so lately the amount of scammers have just been crazy. Im taking photos every step of the way before posting them. 1st scam attempt was a cracker !! So I sell a £1045 phone. Buyer had good feedback. I pack it up and get it ready to post next day. ...
Prohibited goods, help from Royal Mail
The new restrictions on sending prohibited/retricted items via Royal Mail, although comprehensive did not give me 100% reassurance. I called them & they answered quite promptly. The agent suggested I send an email with pictures to a specialist sectio...
Funds on hold multiple times
This is beyond frustrating. I've sold 4 items on eBay this year as a casual seller (soon to be 5 when my next item finalises bidding in an hour or so), and each time my funds have been put on hold for 2 weeks "Because you have a limited selling histo...
Promoted fees
Is the 11% charged in addition to the fees charged on a listing, like another 11% or is the total charged 11%? We are already paying around 10% so another 11% makes about a fifth of the total, in my case more than I make on my sales. Here's the advic...
Buyers that order with free Second Class postage option and send a message asking for First Class
What is the most appropriate way to handle an order that comes with a message asking for First Class postage when this option was not selected at checkout? Do I cancel the order and ask them to resubmit, selecting the correct option during checkout? ...
New Royal Mail Tracked 24 / 48 Service at Post Offices counters NOT YET WORKING
Just been to the Post Office and the new Tracked 24/48 at Post Offices as listed in the new 2nd April Price list is not on their systems yet, and looking further into this, I saw a blog in which it was mentioned that negotiations between Royal Mail a...
Item I'm selling not showing in my selling overview
I have 7 items for sale but only 6 show in my overview. I can search for the missing one and it is showing?
Customer never read my description properly and has left me neutral feedback
I've been an eBay buyer for over 15 years and have been selling items for a few months. So far I have over 100 sales and have a 100% rating, which naturally is very important to me. However, a customer recently bought an item from me. I mentioned qui...
Ebay refund buyer
A buyer opened the case that the item was not delivered but the tracking details was shown that the item was deliverd .He opened the case and ebay refunded him saying no tacking details provided .but when i contacted ebay ,they said .it is too late ,...
Royal Mail price increases April 2024
Our prices (valid from 2 April 2024) (royalmail.com) This is NOT for online prices. Just in case anyone's not seen it.
Royal Mail tracked labels now have proof of postage -unable to use label printer
hi fellow sellers, this morning my labels have a proof of postage attached to most labels which stops me using my label printer, im having to resort to a4 and tape, is there any way of removing the proof of postage and return to just the label to use...
My local Yodel drop-off won't accept more than two parcels a day.
Hello all online seller’s good morningWhat you thank of thisMy local Yodel drop-off won't accept more than two parcels a day.Location is Bracknell Esso petrol Station London Road BracknellExcuse was they want more people to ServeTheir excuse is that ...
Resolved! Hi, I am new to selling on ebay and have a question about postage fees, please help.
HI I have recently sold an item but the costs dont seem to add up.I will simplify the saleTotal cost including postage was £40Item £35Delivery £5ebay fees £5It says buyer paid the postage (£5)Total to me should be £35This is where I am getting confus...
Vanishing Ebay Sales!
Has anyone else noticed a drastic reduction in sales this April? I normally sell around 3 to 4 items a day, and we've sold a total of 2 items in 2 weeks! We've tried promotions, sales and all haven't worked. We're getting rather desperate, I've tried...
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