eBay

As title.   Buyer won auction, cash on collection and has just done that very thing. How do I mark him as having paid? The only option I can see seems to be to send him an invoice....do I need to do this so that I get the option to mark it paid??   ... View more

I have been holding a sold item since the Spring, waiting for the buyer to return to the UK, but the pandemic trashed his plans. He now wants me to mail it to a nominated neighbour, but the item no longer shows in my listings. Does anyone have any idea how to deal with this situation? Thank yuou. oaker47. ... View more

As a new seller, Ebay have advised that they will hold on to my funds for 21 days. Will they take the fees before that money is realeased to me? Also, is there a set date of the month that they take the fees?  Many thanks   ... View more

How can I turn off Global Shipping on a current item i am selling, that has bids on it? ... View more

I previously posted four days ago (but now cannot find the post even though I subscribed to it) that a buyer had asked me to cancel a sale ('problems with bank'), and as it was more than an hour after purchase (which occurred during the night) I had to go through the cancellation process myself, to the end where eBay relists the item for you (at which point I lost all my watchers and still have lost 90% of the watchers).  I then received an email from eBay confirming the cancellation, and saying I didn't have to do anything more.   Five days later, the item is still showing as SOLD but unpaid in my Sold section, and with listing and final value fees applied for my next bill.  The item also still shows in my SOLD list, with the option to relist it - even though it was automatically relisted by eBay.  I thought perhaps the cancellation hadn't gone through, so tried to cancel again, to be informed that the item has already been cancelled.  How do I sort this out and prevent being billed by eBay for insertion and final value fees for the cancelled sale. Does anyone have any advice?  Many thanks.   P.S. where has eBay customer service gone?  Is there nobody there at all to deal with issues like this? ... View more