Protecting myself with expensive item

[summer-man]

Update: Ok so the buyer has now paid (ebay has taken a very substantial amount including international fees which makes me feel a bit miffed because it's supposed to be collection only) but saying he cannot find a collection code and wants to send a friend in the UK to collect, i'm really unsure what to do

Hi all,

I've sold an expensive item on bidding through my business account (£3500)

This was a collection only item as it's big and bulky

The buyer appears to be in the states but has a UK shipping address (It's a courier warehouse) and saying he will have it collected and shipped

I feel very uneasy about this, i've said it would be at his own risk but would ebay honour that? I would also need his six digit collection code, could he still then go on to make a claim if it's damaged during shipping? I'd normally take a punt but a lot of money at stake on this one

As a side note, i'm part of the new managed payments system as a business, do ebay only charge the ten percent final fee now paypal has gone? Or also take a percentage of the payment as well?

Many thanks

Sam

[fargvs]

For that amount of money, and as there is absolutely No payment protection offered on Collection items >

Cash payment (or cleared Bank Transfer before releasing items) is safest and best for buyer collection or seller delivered items = Immediate payment   >> so, with cash in hand = No 21 day payment holds, PayPal fees, need for scans/codes or risk of later PP Chargebacks/not received/damaged disputes/refund requests etc. ... see >

Set your 'Cash on collection preferred' payment terms and pickup in person only (no couriers) requirements here >

https://www.ebay.co.uk/help/selling/posting-items/setting-postage-options/local-pickup?id=4181